Our Health Risk Services (HRS) department consists of a team that specializes in the evaluation and management of disability claims and ill health retirement claims. The HRS team is a group of highly skilled and experienced multi-disciplinary professionals who have a collective experience of over 25 years in dealing with disability in the context of the Employee Benefits industry.
The interplay of the team’s multi-disciplinary skills from the fields of medicine, allied medical professions, as well as pension law, allows for each case to be evaluated not only in respect of the vocational factors involved, but holistically, ensuring that recommendations are made in accordance with policy or scheme rules and in adherence to labour legislation.
Our objectives are to offer professional and timeous assessments of disability claims, appropriate and goal directed incapacity management, accurate functional capacity evaluations and unbiased opinions on disputed cases. Assessments and case management are performed according to guidelines and procedures, ensuring a consistent and reliable standard of work that can withstand the scrutiny of any tribunal should the need arise.
HRS is responsible for the provision of disability claims management and underwriting services. These services entail, but are not limited to the following:
- Disability Claims Assessment
- Incapacity/Case Management
- Evaluation and Mediation of Disputed Claims
- Medical Underwriting.
In addition, we offer other services upon request from our current, or potential clients, and these include:
- Sick leave and absenteeism management
- HIV/AIDS management in the workplace